Question by DarkMethod: Can I cancel my 3 Mobile contract?
Ok so here’s there Return policy.
“Returns
If you bought your mobile online or via telesales:
If you’re a new customer who purchased your mobile via three.co.uk or from our own telesales team and for some reason you change your mind, provided you have not used your mobile, you can return it within 14 days of delivery. You’ll also have to return the original boxed accessories and documentation ‘as new’.
This policy doesn’t apply:
to new customers who did not purchase their mobile via 3′s telesales team or via three.co.uk
to new customers who purchased their mobile via 3′s telesales team who have used their mobile (this means that you may not personalise your mobile in any way, or use any of the 3 Services, or take photos or videos or load any data onto the mobile), or
to existing customers who choose (where allowed by 3) to upgrade their mobile.
In all circumstances you must return your mobile to the retailer from which you bought it, along with the original boxed accessories and documentation ‘as new’. If you are unsure what to do or who to contact. Call 0843 373 3333 and we will advise you if you are eligible under this Returns policy and how to return your mobile and original boxed accessories. Always retain copies of your receipt and proof of postage. ”
(I also received a letter at the same time I got the phone saying I can turn on phone, check menu’s and options & look at the phone + accessories without damaging in anything)
Long story short, I purchased my htc disire hd from 3 ONLINE on a 24 month plan (£40 per month) contract. The phone came today, i opened the box, opend the charger ( in order to charge the phone I am aloud to “turn on”) played around with the phone for a few minutes and immediately regretted my desition :l
Note: the phone, box and accessories is still in perfect condition!
TY for reading
Best answer:
Answer by Tom Colgan
what is wrong with the phone that u regretted ur decision
What do you think? Answer below!